Setting Up Your Two-Factor Authenticator / OTP


1. Choose Your Authenticator App:

-Download a trusted authenticator app such as Google Authenticator, Authy, or Microsoft Authenticator on your mobile device.


2. Access Your Account Settings: 

- Log in to your account.

- Navigate to the Security Settings or Account Settings section.


3. Enable Two-Factor Authentication (2FA): 

- Find the option for Two-Factor Authentication.

- Click on “Enable” or “Set Up” 2FA.


4. Scan the QR Code: 

- A QR code will be displayed on your screen.

- Open your authenticator app and use the “Scan QR Code” feature to add your account.


5. Enter the Verification Code: 

- After scanning, your app will generate a 6-digit code.

- Enter this code in the appropriate field on your account settings page to confirm the setup.


6. Backup Codes: 

- Save the backup codes provided. These can be used to access your account if you lose access to your authenticator app.


Managing Your Two-Factor Authenticator


If You Lose Access to Your Authenticator:

1. Use Backup Codes: If you saved your backup codes, use one to log in to your account.

2. Account Recovery: If you don’t have backup codes, look for an account recovery option. This may involve answering security questions or receiving a recovery email.

3. Contact Support: If you cannot regain access, contact customer support for assistance. Be prepared to verify your identity.


Changing Devices:

- If you change your phone or authenticator app, make sure to disable 2FA and re-enable it on the new device.

- Follow the setup steps again to generate new QR codes.


Regular Updates:

Regularly check and update your security settings to ensure they are current and secure.


Important Tips:

- Always keep your backup codes in a safe place.

- Enable notifications for suspicious login attempts.

- Regularly review your account activity for any unauthorized access.