Setting Up Your Two-Factor Authenticator / OTP
1. Choose Your Authenticator App:
-Download a trusted authenticator app such as Google Authenticator, Authy, or Microsoft Authenticator on your mobile device.
2. Access Your Account Settings:
- Log in to your account.
- Navigate to the Security Settings or Account Settings section.
3. Enable Two-Factor Authentication (2FA):
- Find the option for Two-Factor Authentication.
- Click on “Enable” or “Set Up” 2FA.
4. Scan the QR Code:
- A QR code will be displayed on your screen.
- Open your authenticator app and use the “Scan QR Code” feature to add your account.
5. Enter the Verification Code:
- After scanning, your app will generate a 6-digit code.
- Enter this code in the appropriate field on your account settings page to confirm the setup.
6. Backup Codes:
- Save the backup codes provided. These can be used to access your account if you lose access to your authenticator app.
Managing Your Two-Factor Authenticator
If You Lose Access to Your Authenticator:
1. Use Backup Codes: If you saved your backup codes, use one to log in to your account.
2. Account Recovery: If you don’t have backup codes, look for an account recovery option. This may involve answering security questions or receiving a recovery email.
3. Contact Support: If you cannot regain access, contact customer support for assistance. Be prepared to verify your identity.
Changing Devices:
- If you change your phone or authenticator app, make sure to disable 2FA and re-enable it on the new device.
- Follow the setup steps again to generate new QR codes.
Regular Updates:
Regularly check and update your security settings to ensure they are current and secure.
Important Tips:
- Always keep your backup codes in a safe place.
- Enable notifications for suspicious login attempts.
- Regularly review your account activity for any unauthorized access.